Today more than ever, within a very “sensitive” and competitive business environment, every business is called to select the way in which it will face the challenges: economic, social, technological and operational. Men and women at NIS Holdings, we all have decided on something very concrete: not to remain passive on the rapid changes, but become active players. Consequently, we are faced with opportunities and challenges which, thanks to our pioneering spirit and commitment to society we are duty-bound to tackle with determination. We need to come up with the right solutions for the company and make the right decisions.
This year will mark an important milestone as NIS Holdings moves to become a major player in the New York metropolitan area. With faith in our vision, determination and a robust business plan aimed at the development of our Group, we have taken steps forward and we have presented significant proposals that open up the prospects of the retailing industry.
The prospects of growth for NIS Holdings during the next five years focus on the expansion of our portfolio in the US loyalty marketing industry; more specifically, in the sectors of loyalty management and gift card processing. With a great investment plan, our company is building a dynamic portfolio of assets which not only has the potential to claim a significant share of the domestic market, but also gives to NIS Holdings a distinct advantage for the exploitation of other opportunities that will arise in the future.
Our strategic plan for the years 2012 - 2017 has been specifically created to take the next exciting steps. The success of our business operations is subject to the major business deals that were concluded so far, and continue to conclude. Staying focused on our core business and the strategies that we know produce results, we will promote growth by creating value for every customer. Besides, we take pride in understanding the distinctive needs of our customers and offering them customizable services and support.
The goal I have set for myself for this year is to ensure a mindful financial management and that our staff, the management team, and the subsidiary companies, will bring quality of services, performance, and customer satisfaction to record levels. My desire is the services that we will provide to our customers to be at least as good as - and hopefully the very best that are available to anyone in the community. In order to achieve this, we are planning to hire executives with broadness of knowledge, accomplished personalities, passion, persons who will be drivers in our evolution and no just passengers.
With great confidence in this expansion undertaking, we believe that our shareholders will look back on 2013 as a transformational year in the company's history. A year that will enhance NIS Holdings as a growth company positioned to deliver consistent shareholder returns in the decades ahead. The Board will continue to represent the best interests of shareholders through a strong focus on solid corporate governance.
We have the ambition, the vision, the enthusiasm and the insistence to create and make the difference. How will we accomplish this? By harnessing our continuous and unflagging zeal that distinguish us and our work. And we will not stop here! We continuously put new objectives and envision new horizons whenever we front see new challenges.
On behalf of the Board, I would like to express sincere gratitude to our shareholders for their continuous support to NIS Holdings as we continue to build the future of this great organization. We all feel the need to further strengthen our relationship with them.